Household contents insurance (2024)

It is a good idea to take out home contents insurance to cover your possessions against fire, theft and other risks, such as accidental damage. If something happens to destroy or damage your possessions, it can cost a lot of money to replace these items.

This page tells you what you can expect home contents insurance to cover, how to choose a policy and what problems you might have with making an insurance claim.

Top tips

If you download music and films onto your computer, mobile phone, iPod or mp3 player, many home contents policies offer download insurance as an add-on.

This insurance protects you against the cost of replacing your downloads if they're damaged, lost or stolen.

However, you won't be covered if the loss is caused by a computer virus or hardware failure so make sure you've got up-to-date anti-virus protection.

What is home contents insurance

Home contents insurance covers you against loss, theft or damage to your personal and home possessions. It can also cover you if you take items out of the home, on holiday, for example.

The insurance covers your own possessions and those of close family members living with you. It may not cover the possessions of anyone staying with you temporarily.

You don't have to take out home contents insurance. However, it's a good idea to do so because if any of your contents are lost, stolen or damaged you will have to pay to replace them.

What should your policy cover

Your policy should cover damage caused by fire, flooding, storms and theft. You may have to pay extra to cover accidental loss or damage to your possessions. This may be worth considering is you have children or pets. However, check what's included.

You will also have to pay extra to cover possessions that you take out of the home, for example, cameras or jewellery, or to cover a particularly valuable item. Your policy may not cover the contents of a freezer or a mobile phone and there may be an upper limit for a single item.

Most policies carry an excess. This means that you won't be covered for the first few pounds of a claim. A typical excess may be between £50 and £100.

Most policies offer new for old cover. This means you get the full replacement cost of items that are lost, stolen or damaged. However, some policies will only offer you the amount that your items are currently worth if you need to make a claim. Make sure you know what your policy is offering to replace before you take it out.

Home contents insurance can also pay a lump sum if you die from a fire, theft or accident at home. It can also cover you if someone is injured or dies when visiting you.

Home contents insurance if you're renting

If you're renting, check to see whether you are responsible for insuring any contents belonging to your landlord because you may be liable for replacing any items that are lost or damaged. If you rent an item, for example, a television, check whether you need to insure this.

Taking out a home contents policy

Before you take out a policy you need to work out how much cover you need, based on the cost of replacing all your possessions. Many people under-insure themselves, so make sure you include everything, including carpets or flooring and the contents of your garage or shed. You may want to get several quotes before choosing a policy.

Sum-insured and bedroom rated policies

Home contents insurance policies are usually worked either on the number of rooms in your house. These are known as bedroom rated polices. Alternatively, they may be based on the total value of the contents and possessions you own. These are called sum-insured policies.

Premiums can be higher if you take out a policy worked out on the number of rooms but they may offer more cover.

You will need to compare:

  • what each policy covers and what the exclusions are

  • the premium you have to pay

  • the amount of any excess that you will have to pay yourself

  • the no claims bonus which increases yearly if you don't make a claim

  • any additional conditions, for example, about leaving your home unoccupied for a long period.

You must give your insurer as much information as you can about anything that might affect their decision to insure you, or how much to charge you. You must also tell them about any changes in your circ*mstances.

Problems with home contents insurance claims

  • If you are underinsured your insurer may only pay a proportion of your claim

  • There may be a limit on what you can claim for a single item and you may have to pay an excess

  • If you didn't take out a new for old policy, you will not be covered for fair wear and tear to an item

  • Your policy may say that your insurer can provide a replacement item rather than the money to replace it

  • If one item in a set is damaged, for example, one chair in a set, you may not be able to find a matching replacement. If this happens your insurer should pay for the damaged item and an amount towards replacing the undamaged items.

Next steps

  • Problems with an insurance claim

  • If you need more help

Household contents insurance (2024)

FAQs

How can you determine how much home contents insurance you need? ›

Taking a full home inventory (including items kept in a storage facility) and maintaining a list of your possessions – especially the most valuable – is the best way to ensure your coverage limit accounts for your belongings. The sum of the value of all your items is how much coverage you need.

How much should you cover for contents insurance? ›

How much contents insurance do I need? To estimate the value of your contents, include everything in your house that isn't part of its structure. Your contents insurance should cover the full cost of replacing your personal belongings. Don't forget about things like appliances, family heirlooms, jewellery, and clothes.

What is the average value of the contents of a 3 bedroom house? ›

How do I work out the value of my contents?
Property TypeAverage contents value
Two bed house£30,739
Three bed house£41,056
Four bed house£45,008
Bungalow£44,158
2 more rows

What is covered under household contents? ›

Household contents cover

This type of insurance covers everything you have in your home, from appliances and furniture to clothing and pots.

What is the 80% rule in homeowners insurance? ›

When it comes to insuring your home, the 80% rule is an important guideline to keep in mind. This rule suggests you should insure your home for at least 80% of its total replacement cost to avoid penalties for being underinsured.

Is home contents insurance worth it? ›

Whether you're a homeowner or a renter, contents insurance is one of the best ways to protect your belongings against loss or damage. But contents insurance doesn't just protect your things, contents cover comes with a range of additional benefits that protect the policy holder, which can come in handy for renters too.

Why is my contents insurance so expensive? ›

The cost of home and contents insurance is on the rise due to high inflation and increasingly frequent natural disasters – such as bushfires, cyclones and floods – leaving those who do not shop around penalised for their loyalty.

Is it worth insuring contents? ›

Contents insurance is something both homeowners and renters may want to consider. According to MoneySmart, this protects the things you value in your home, specifically "household items and personal belongings if they're damaged, lost or stolen". This can include furniture, appliances, laptops, clothes and tools.

How does contents insurance pay out? ›

How does contents insurance work? If something goes wrong, like a burglary, leak or fire, you can make a claim to the insurer for any items that are damaged, lost or stolen. They'll then check if your situation is covered and work out how much money they'll give you.

What is the average value of the contents of a 4 bedroom house? ›

These are things which are important to day to day living and you'll need to replace them just as much as larger items if a loss occurs. These days an average 3-4 bedroom house would more likely cost $150,000 to $200,000 to refill with all of the household items and personal effects!

What does contents insurance cover? ›

Contents insurance covers the cost of replacing or repairing your possessions if they are damaged, destroyed or stolen. It includes everything you would take with you if you moved home including your furniture, kitchen appliances, curtains, bedding, clothing, television, computing equipment and jewellery.

How much do the contents of a 4 bedroom house weigh? ›

If you'd like an estimate of your weight-based moving cost before moving day arrives, your moving professional can provide you with a quote based on the average size of your home. For instance, the contents of a 2,800-square-foot, four-bedroom home usually weighs around 20,500 pounds.

Is a washing machine covered in contents insurance? ›

Your contents cover does include kitchen appliances that are free standing, such as washing machines. But if your appliance is built in, it will be covered under your buildings insurance. There's no cover for your washing machine if it breaks down.

Can you claim a lost phone on house insurance? ›

Most contents insurance policies will cover your mobile phone when it's in your home, just like other personal belongings or valuables. You'll be covered for loss or damage in a fire, storm or flood, and theft too, but only for the phone itself, and not any fraudulent calls.

Does contents insurance cover food? ›

With our Contents Insurance, we also spread that cover to include money, valuables, food in your freezer and home office equipment too. If you want to, you can also make sure you're covered for any accidents, with our optional accidental damage add-on.

How to value items for an insurance claim? ›

When it comes to the value of specific items, condition is more important than age. An older item that's in excellent condition should be depreciated less than a newer item that's frequently used or one that's regularly exposed to water, sun, wind, etc.

What does Dave Ramsey say about homeowners insurance? ›

The purpose of homeowners insurance is primarily to ensure that you can afford to replace your home if it's damaged or destroyed. In order to make sure you can replace your home in its entirety, Dave Ramsey recommends guaranteed replacement cost coverage.

What percentage is contents coverage? ›

Contents insurance, also called personal property insurance, provides coverage for your personal belongings up to your policy limits. Most home insurance policies include contents insurance at 50-70 percent of the dwelling coverage amount that's listed on your policy.

What four major factors determine the cost of home insurance? ›

Here's a rundown of 10 factors that could impact your home insurance costs.
  • Your Location. ...
  • The Size of Your Home. ...
  • The Condition of Your Home. ...
  • If You Own or Finance Your Home. ...
  • Your Level of Coverage. ...
  • Your Deductible. ...
  • Previous Homeowners Insurance Claims. ...
  • The Cost of Materials and Construction.
Jan 13, 2023

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